DELIVERY CHAIN CONTROL

Product development steers Hesburger’s procurement process because it defines the criteria for raw materials and ingredients and the needed quantities of these. Product development also maps potential suppliers. Hesburger product specification is the tool used for this, and it includes not only quality aspects, but also questions mapping ethics and responsibility. The system covers all the requirements set by Hesburger for the properties of each product, raw material or ingredient.

Each supplier is responsible for the quality and responsible production of its products as per the product specification. The production facilities of new products, raw materials and ingredients undergo Hesburger’s quality audit. The purpose of this is to ensure the goods meet the requirements defined in the product specification.

Audits are performed by a laboratory specialized in quality management. Previously, audits used to focus on product quality, but today they take responsibility aspects into account with increasing thoroughness.

Hesburger Supply Chain