VALUES

Values are things the company considers important. Values guide choices, facilitate cooperation, and ensure that all work is carried out with shared objectives in mind. Hesburger’s values were defined by the company owners, regional managers and the chief operating officer, taking the views and opinions of employees and partners into account.

Hesburger’s values are service-mindedness, reliability, goal orientation and an entrepreneurial spirit. These represent concrete actions that guide all our activities.

• Service-mindedness ensures that every customer feels welcome at our restaurants and receives their order promptly, with a friendly smile. Hesburger’s goal is to offer the best service in the industry.
• Reliability is emphasized especially in Hesburger’s relationships with its employees and partners. A high level of trust in Hesburger and its products is also the cornerstone of customer relations. Hesburger wants to be worthy of that trust always.
• Goal-orientation is a key factor in creating a committed, motivated and active working environment. Hesburger encourages its employees to develop and take responsibility with confidence.
• The whole Hesburger chain is based on an entrepreneurial spirit. This means diligence, belief in one’s abilities, and the desire to improve every day.